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Constructing competitive advantage: The role of firm-constituent interactions
Author(s): Rindova VP, Fombrun CJ
Source: STRATEGIC MANAGEMENT JOURNAL    Volume: 20    Issue: 8    Pages: 691-710    Published: AUG 1999  
Times Cited: 60     References: 104     
Abstract: Current models of competitive advantage emphasize economic factors as explanations for a firm's success bur ignore sociocognitive factors. This paper integrates economic and cognitive perspectives, and shows how firms and constituents jointly construct the environments in which firms compete. We argue that competitive advantage is a systemic outcome that develops as firms and constituents participate in six processes that entail, not only use and exchange of resources, but also communication about and interpretations of those exchanges. The interpretations that firms and constituents make of competitive interactions affect decisions about how to exchange and use resources. As interpretations and evaluations of a given firm fluctuate, so do the resources the firm has access to and its competitive advantage in the marketplace. The actions and interpretations of constituents and rivals produce the shifting terrain on which competition unfolds. We illustrate these dynamics with a discussion of IBM's changing competitive advantage in the computer industry in the 1980s. Copyright (C) 1999 John Wiley & Sons, Ltd.
Document Type: Review
Language: English
Reprint Address: Fombrun, CJ (reprint author), NYU, Leonard N Stern Sch Business, 44 W 4th St, New York, NY 10012 USA
Addresses:
1. NYU, Leonard N Stern Sch Business, New York, NY 10012 USA
2. Univ Washington, Sch Business Adm, Seattle, WA 98195 USA
Publisher: JOHN WILEY & SONS LTD, BAFFINS LANE CHICHESTER, W SUSSEX PO19 1UD, ENGLAND
Subject Category: Business; Management
IDS Number: 218TC
ISSN: 0143-2095
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